Senior E-Commerce Specialist

Job Description

Posted on: 
November 8, 2021

At Avast, we strive to give everyone the power to explore our shared digital world freely and safely. Our team is working to help shape the digital world to be a freer, fairer and safer place through the application of science, technology and human ingenuity, and we are looking for people who share our passion to contribute to a better online world. Avast promotes a rich diversity of cultures, debates, and out-of-the-box thinking. Today, Avast is a FTSE 100 company that safeguards more than 435 million people worldwide, protecting their digital data, identity, and privacy.

About the team and the role
As a Senior E-commerce Specialist, you’ll join a team responsible for the growth and optimization of the B2C sales for our mobile products. We’re a customer-centric team that strives to balance excellent user experience with maximized profits. To achieve this, we continually optimize our campaigns to reach the right customers at the right time with the right message. As our team member, you’ll have an excellent opportunity to improve existing campaigns and bring new ideas to life using a mix of analytic, creative, and strategic thinking. What’s more, as our campaigns are immediately visible to all our users, you can see the impact of your work straight away, giving you fresh feedback and new learning opportunities every day.

We offer

  • An amazing and truly international work environment
  • The chance to join a major global tech company
  • Many opportunities for professional growth
  • Quarterly bonus scheme
  • Attractive pension & health insurance plan
  • Unlimited Personal Time Off - because each of us needs enough time to relax
  • Whole-life flexibility - we empower our people to choose where, when, and how they work (alternatively we can also add: and measure their contribution based on the achievements and outcomes rather than hours they work.

Responsibilities

  • Be a part of the mobile sales team focused on increasing our customers’ LTV
  • Focus on the segmentation & sales experience for various customer types across Android & iOS platforms, helping you to know your customers better than they know themselves
  • Participate in defining key activities to grow, decrease churn, and improve our NPS
  • Help design our customer experience to improve engagement
  • Perform A/B tests, evaluate data, and prepare reports to make better data-driven decisions
  • Leverage advanced e-commerce tools and work with the best e-commerce experts in the field
  • Cooperate closely with other departments like design, product management, operations, engineering, marketing, local experts, support, or business intelligence

Job Requirements

  • 2-5 years programmatic experience required in digital marketing, sales or e-commerce
  • Interest in online business, creative thinking and technologies
  • Strong analytical thinking – experience with web analytics software (Google Analytics or other software)
  • Strong Excel skills and comfortable with extremely large data volume.
  • Out-of-box thinking in order to come up with customer-centric concepts that work both for the company and the final user
  • Performance-orientation with a strong sales drive and motivation to learn and grow
  • Independence and proactivity to bring up fresh ideas and execute them from scratch
  • Fluent English
  • Experience with own e-commerce project (website, e-shop, startup) is a great plus
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