ServiceNow Administrator/Developer

Job Description

Posted on: 
November 7, 2021

Our Team is maintaining and developing complex and integrated application landscape with central data warehouse and a BI solution on top which serves Deloitte in 18 countries around Central Europe. Does it sound interesting?

What we can offer you

  • Opportunity to develop and broaden technical skills
  • Work in a dynamic, international business services environment
  • Work in one of the world's largest consulting firms
  • Real opportunities for growth and promotion – clear and individual career paths
  • Excellent training opportunities
  • Joining our team means you have the imagination and the know-how to bring true creativity to your role
  • Opportunity to share your ideas freely
  • Various benefits

Responsibilities

  • Perform daily administration of the ServiceNow environment and associated applications
  • Develop and configure existing and new features according to given requirements
  • Provide expertise and technical support to everyday users and IT fulfillers
  • Optimize and automate existing processes
  • Analyse client requirements and assist with their delivery in the context of platform capabilities and team capacity
  • Create and maintain documentation such as design specifications, process diagrams and instructional documents for the ServiceNow environment and applications
  • Drive the continuous improvement of service based on end-user feedback

Job Requirements

  • Engineer's or bachelor's Degree in Information Technology or Computer Science or completed post-graduate studies in these areas
  • Experience with development of JavaScript applications, HTML/CSS (3 year+)
  • Knowledge of ServiceNow architecture, development and delivery processes
  • Knowledge of Network and Systems Administration fundamental concepts (CCNA or MCSA level)
  • Fluent English
  • Knowledge of ITIL Foundation concepts
  • Ability to read and understand documentation
  • Strong verbal and written communication skills
  • Ability to work with project managers to ensure project deliverables are met
  • Nice to have: ITIL Foundation Certification, ServiceNow Certified System Administrator, Agile Management and AngularJS
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